When credibility is uncertain, what is the recommended action for rating?

• A. Rate it as Not Helpful and proceed with caution.
• B. Accept it as credible based on appearance alone.
• C. Use your best guess to rate it.
• D. Flag for policy review and avoid endorsing.

Answer: (D)

When credibility is uncertain, the recommended action is to flag for policy review and avoid endorsing. This keeps the rating process safe by ensuring uncertain content is checked against guidelines, sources, and potential policy issues before a judgment is made. Flagging signals to reviewers that the item needs closer evaluation of accuracy, context, and intent, reducing the risk of spreading misinformation or harmful guidance. Opting to judge based on appearance or to guess bypasses important checks, which can mislead users and undermine rating standards. So the careful, responsible step is to escalate for review rather than commit to a final endorsement.