Do user comments affect quality scoring?

• A. No, they are always ignored
• B. Yes, if they add relevant, credible, or misleading information and require moderation
• C. Yes, but only if they are long
• D. They replace professional content

Answer: (B)

User comments can affect quality scoring because they provide extra signals about how useful and trustworthy the content is. When comments add relevant, credible information or raise legitimate questions that require moderation, that feedback helps evaluators judge the overall value and reliability of the content. The impact isn’t about how long a comment is—the key factors are relevance and accuracy, plus whether any misinformation needs moderation. Comments don’t replace professional content; they’re additional input that can enhance or detract from quality depending on what they contribute.