A page with obvious problems in functionality should be rated Low or Lowest.

• A. True
• B. False
• C. Not sure
• D. It depends

Answer: (A)

When a page has obvious problems that prevent you from using it effectively, the rating should reflect that decreased usefulness. Functionality issues directly affect what you can accomplish, so they pull the score down into the lower range. If those problems are severe enough that the page is almost unusable, the very lowest rating is appropriate; if the issues are clear but not completely crippling, a Low rating fits. In short, obvious usability problems mean you shouldn’t rate the page highly—Low or Lowest is the right approach. Options like not sure or it depends don’t fit because the guidance is clear: obvious functionality problems warrant a low assessment.